Area 51 IT Solutions ©

www.area51solutions.com

Phone: 615-397-2442

Email: This e-mail address is being protected from spambots, you need JavaScript enabled to view it

CIO Package Service-Full Description

A Chief Information Officer is they key in making businesses grow. They cover all aspects of keeping business systems setup right, networks efficient, and bringing in customer base. Most small businesses can’t afford a full time CIO 100k to 400k a year. But we make where your business WILL someday by growing it.

The list of services our package gives and how it brings your business money is very large and broad but will we cover the most important topics of what our service contract entails in bullet form then go into each topic itself.

·        Website Design

·        Website Search Engine Optimization and Catalog Listing

·        Business Systems Optimization

·        Targeted Affiliations and Targeted Referral Campaigns

·        Public Relations

·        Business Forms

·        Computer Repair and Upgrades

·        Server Repair and Upgrades

·        Banner Marketing and Mass Media

·        Commercial TV marketing

·        Online Customer Interactivity

·        News and Media groups marketing

·        Technology News and the best practices in installing more systems cost effectively as you grow

·        Network Security and Application Server backup

·        Service Site Enrichment

·        Migrating from Small Business to Enterprise Management

·        And most importantly Increasing Customer Base.

We will start with the topic Website Design. This is a critical topic for making your business grow.

Everyone out there are finding that finding a service on Google or Yahoo is so much easier then picking up a 2000 page book and flipping through it to find what they need.

More and more people are turning to the web, or the web on there cell phones, mobile devices to bring there business more customer base.

Our website design is not like other websites that you may find (moonlighter’s friend of family, or others) that make with minimal experience. Our website design alone costs a minimum of 2500 to business and can get higher based on the more feature rich options a business gets in there website. As part of being in a CIO Package Service this cost is annulled. Which means it is provided freely in our Technical Support Contract.

Our websites have

·        Forums where customers can chat up about your service

·        Polls where customers can vote on things you want them too

·        Messengers where they can send you private messages via the website

·        Online Shopping Mall where your customers can purchase gift cards, products, etc

·        Email Services at a Corporate Level. Our package includes free hosting and corporate level email services. Adding a new employees email address is as easy as clicking a button.

·        Data Protection: Our email scanner removes all viruses and Trojans, Malware and ad ware, so you get only clean safe to open email from your clients and employees.

·        Hacker Proof: Our websites are tested against RSA SSL 1024 MB encryption. Our web servers are updated all the time to ensure all the latest exploits out there are not a danger. Our servers are more safe then Yahoo web hosting and we can prove it.

·        An Employee Only website. Every company that is growing needs a employee only website for administrative functions such as businesses form downloading and printing or other employee communications. We build this as well and will be there as you grow to need more employees. This will also be essential when you open more then one office.

·        Forums / Blogs: Nowadays keeping forums and Blogs keeps customers coming back to your website to keep chatting with other associates and customers. Keeping customers coming back to your site keeps you having good business.

·        Iphone Streaming: Your website will be capable of letting people view your website from a Cell phone. So when there looking for your service, they can find you on WAP mobile internet from any Internet Enabled Mobile Phone or Device.

There is lots of more features in website design but this covers a large portion of it. Now lets move on to the next feature.

Website Search Engine Optimization:

So we have this great website built for you that’s completely interactive and full of rich eye candy features. How do people find it? Well after you check the programming for SEO you submit to tons of Search of Engines like Google, Yahoo, Microsoft Live Search, Ask.com, Jeeves, Lycos, Earthlink. There are so many search engines around the world that we submit the website to these search engines (around 140 all together) and then we wait for them to list them. This is when customers will start finding your service. They will find your high powered website answering all there questions, with a map and everything they need to get started using your service.  We will list your service in any catalogs online that it needs to be in.

In a short amount of time you will start getting a lot more customers. Then you know your website is doing great and making your business a lot more money.

Business Systems Optimization

How you run your systems is very critical to how you save your company money. It’s also keeping the basic hardware that you need without going overboard on equipment costs that saves your company money as well. As part of your CIO Package we will determine what you need to upgrade, how you can get more money out of less hardware, and make more strong choices in what you use your systems for.

System Security and Data Protection is essential while having enough resources to run a smooth application server is important as well. As part of your package will evaluate your business and make sure you can do more with what you have. And as you grow were going to give you the best advice to saving your business money and keeping your network and data secure.

Targeted Affiliations and Targeted Referral Campaigns

As you are authorizing us to be your CIO (Chief Information Officer) you are going to need us to do PR for you with related groups.

This is called Targeted Affiliations and Targeted Referral Campaigns. An example of this is if you’re a Medispa (which this document was written for) making good relations with Doctors that may recommend your service to there patients, or submitting news to groups that are about your company if you provide medical related services.

Making affiliations with a company that doesn’t have anything to do with your services (Like if you’re a medical spa and want affiliation with Kroger Grocery Store) is a bad example of targeted Affiliations.

Targeted Affiliations is the large part of the (word of mouth) campaign, that directly has a impact on customers already getting services closely related to what you do.  

Public Relations

Being a business owner you don’t have a lot of time to keep up good public relations because you are more focused on providing a good service. Which it is a good thing that you are doing. So we make up for the lack of PR in most small and large businesses.

With us working as your customer base core we will handle complaints and affiliation offers from other companies. We can streamline how a customer sends in feedback and relay the information accordingly if it is qualified. Customers that are given more options to write, email, fax or call in the feedback. By giving customers options on how they send feedback gives them flexibility with your company and they appreciate that. We also provide the customer satisfaction surveys that are recommended to be sent out to customers three months after service that not only reminds of them of your great service, but also refreshes your company in there mind.

Business Forms

You’ll never need another business form again, we got it covered. From your employee only website you’ll be able to click on a form and print it.

Business forms:

·        Check Request

·        Conference Registration

·        Contact Information

·        Credit Debit Memo

·        Customer Satisfaction Survey

·        Employee Appraisal

·        Employee Information form

·        Employment Application

·        Equipment Loan Sign Out

·        Expense Account

·        Help Desk Request

·        Invoice

·        Office Supplies Request

·        Order Form

·        Payroll Deduction Authorization

·        Personal Leave

·        Purchase Order

·        Quote

·        Receiving Voucher

·        Request for Quote

·        Returned Merchandise Authorization

·        Timesheet

·        Vacation Log

·        Weekly Status Report

·        Any other Custom Forms you need.

Just click and print at your ease.

Computer Upgrades and Repair

As your CIO this cost is covered in the package. We will fix it, install it, secure it, and do what is necessary to ensure you have 100% business uptime. Companies that don’t have our CIO package are still paying for onsite service for 150.00 USD one time fees. But because you’re a business partner with us now we you’ll never pay another service charge again. When you go to move or expand we will be right there holding your hand.

From Designing your network, to your application server and terminals we will be right there ready to deploy.

Your uptime becomes OUR uptime. We become your 24/7 tech support.

Banner Marketing and Mass media

There is two forms of banner marketing e-banners and hard copy banners. We start off with e-banners on the internet and as we increase your customer base, you will be able to afford to more advertising such as hard copy banner advertising. When we feel that your bringing your in enough revenue from our efforts we will put in a request for you to up your advertising with banners in newspapers and Television Commercials.

Area 51 IT Solutions© has the contacts with television in different television shows to get you a commercial and get it produced as little as 600 dollars for 30 seconds to 60 seconds for 1200 dollars. This may or not sound like a lot now, but when we start bringing you more revenue you will see that you will be able to afford more mass marketing in different media and how it brings you more revenue.

And you will always be able to deny a request for this. All request for outside marketing on different venues other then the internet such as tv and radio stations will be sent to you in the shape of a request form. You can approve it or deny it. This is called a marketing expense request form. And they will only be sent when we feel your making more money and ready to expand even further in the customer base.

Commercial TV marketing

We have strong relations with Local and Regional Television shows that sell commercial time directly with us without having to contact an ad agency. We have obtained these good relations mainly from building there websites. This gives us leverage in getting lower costs for TV Commercials. When we have you making more money from internet advertising you will want to eventually move up and get some TV commercials. Please see (Mass Marketing for more information).

If you use an advertising Agency the costs go upwards towards 3000 USD for a 30 second commercial after studio production fees. We have our own Studio that does it covered in our costs per commercial.

Online Customer Interactivity

An important thing about a website is you want something interactive on it that keeps customers visiting. Whether it is a News Release, chat room or a forum, our websites do that. Keeping customers coming back to your website or getting automatic emails that they got a new response in the forum that they can view keeps them coming back to your website and keeps your business Fresh in there minds.

News and Media groups marketing

There are hundreds of groups, online magazines, and blogs out there on the internet that just discuss the topic of the field you work in. There is for every field of business. As your CIO we will keep constant touch with these groups and release what’s new news with these different groups in your business. This makes your business stand out in the community and help grow your customer base as well. This is a vital part of keeping good business relations and being known to the community.

As a business owner you don’t have the time to find out what’s the latest new technology out there that’s going to make your business up to date and secure. The goal of Area 51 IT Solutions© is to grow your business effectively and reduce your hardware costs as much as possible. We understand that you will probably have to hire more employees from the effects of our customer base farming. So as you need to new computers we will not implement overkill systems. Only what the company needs to effectively work. An example of this is two assistants don’t need two different computers to insert customer information into a system. They can use a shared Terminal with different user names. Your company also doesn’t have the time to find out the latest exploits or security vulnerabilities. We stay right on top of it giving you time to do what you need to, keeping customers with a happy service.

Network Security and Application Server backup

Our Security Specialist knows all the tricks of the trade and how to protect systems from malicious hackers and exploiters, and crackers. We also understand the importance of backing up your system and keeping your data on hand at all times. WE will keep your network and all infrastructures and use the latest server virtualization to keep your backups easily ready and loadable if needed. Our clients to this day have never been hacked.

Service Site Search Enrichment

Just like you most likely found our business on Yahoo or Nashville City Search, Customers will be finding you this way too. There is tons of service search sites on the web and make sure you’re listed on there and ask all your happy customers to post good reviews to increase your standing in the online community. We’ve taken all the legwork out of the advertising for you, and this brings you more customers.

Migrating from Small Business to Enterprise Management

As your business will grow you have more needs. This includes moving from a housed application system to a datacenter that needs to be accessed from systems from different office locations nationally and possible internationally based on how far you really want to take your business. We deploy the best datacenter server infrastructures based on Vmware© where all your employees can work from one safe multiple accounts over terminal servers.

And most importantly Increasing Customer Base

We understand that it is important that you get a large customer base and its important to us too. Through heavy online marketing, Setting up your website right, and bringing in more customers you will have more room to grow and more options to pursue. We will be right there with the best advice you need to mainstreaming and creating an enterprise level foundation for your business.

Remember our systems have a quick ROI (Return on Investment). Our Methods and Advertising will pay for your investment in us in as little as two to four weeks.

As soon you start a CIO Service Package you will be asked a lot of questions that are service detailed and we will then began production of the website and e-marketing.

We will also analysis your current network, systems and see how can keep it low cost and running effectively and safe from viruses and ad ware.

Then sit back, relax and watch the customers flood in.